Brevard County, a leading SAP customer in the public sector, had been using SAP ERP for over a decade relying on SAP HR (also known as SAP ERP HCM) to manage their extensive employee database, payroll, and HR processes. As SAP announced the end of maintenance and deprecation for legacy SAP and SuccessFactors applications (i.e., ONB 1.0), Brevard is faced with a dual challenge of migrating to a newer HR system while ensuring minimal disruption to their HR functions and enhancing overall HR capabilities.  

With the end of maintenance and deprecation of legacy SAP Onboarding applications, Brevard County’s SAP HR system would no longer receive updates, product support, or security patches. This posed several operational risks and issues with system stability and compliance. The County needed continued guidance in providing strategic evaluation and planning services and a unique approach to recommending an upgrade strategy with minimal disruption or upgrade to the Onboarding (2.0) platform to start their SAP Cloud and SuccessFactors journey.  

Phoenix’s team of SAP experts brought years of industry knowledge and experience across the ranging SAP applications of the County. This expertise was leveraged to provide clear and concise road mapping and implementation services to the County through a customer-centric approach focusing on understanding specific needs and delivering solutions aligned with the County’s business objectives. With Phoenix’s proven history of successful SAP implementations, like Brevard County, who have experienced significant improvements in their operations we stay at the forefront of SAP technology and best practices, ensuring that the County benefited from the latest advancements and methodologies. 

Brevard County, with SAP support from Phoenix, has successfully navigated the end of maintenance for their SAP HR systems by transitioning to continued innovations with SAP SuccessFactors. Through strategic planning, phased implementation recommendations, and effective change management, the County addressed the immediate challenges and also provided a path for enhancing its HR capabilities. The migration resulted in planning a secure and user-friendly HR environment, aligning with the County’s commitment to innovation and excellence in human resources. 

About Phoenix Business Consulting: 

Founded in 1998, Phoenix Business Consulting is an SAP Gold Partner consulting firm providing SAP implementation, training, production support, and review services for SAP’s Enterprise Resource Planning (ERP) platforms. 

About SAP: 

SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP system. Their AI, Machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. Their end-to-end suite of applications and services enables their customers to operate profitably, adapt continuously, and make a difference.

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